November 28, 2016 in Fundamentals
Make a Great Impression
Make every customer interaction stand out for its friendliness, warmth, and helpfulness. Be a fanatic about response time and keeping customers updated on the status of their issues. Create loyalty by doing the unexpected and creating experiences that people will tell others about.
A good first impression serves as the foundation to any successful business (and personal) relationship. Impressions are formed nearly instantly – how do you want to be remembered? At Alliance, we strive to show our customers that they are our number one priority right from the get-go. Some ways to help make a great first impression include:
- Be on time
- Be mindful of your appearance
- Listen attentively
- Maintain positive body language
- Make eye contact
- Stay positive
Learn more about Alliance Fundamental #3 – Make a Great Impression in the video below.